Subject matter and scope of application
By placing an order for training, the customer unconditionally accepts these general terms and conditions of sale, which take precedence over all other documents submitted by the buyer, in particular the buyer's own terms and conditions of purchase.

At the customer's request, CanalCentral will send a training agreement in duplicate in accordance with the legal requirements. The customer undertakes to return a signed copy. CanalCentral also undertakes to promptly return a countersigned and company-stamped copy to the customer. An invoice for the total amount will be issued when the order is placed. An application is considered final as soon as this document has been initialled on all four pages and signed on the last page. A deposit of 500 euros must be received by CanalCentral. In order to benefit from the "Early Bird" rate, full payment must be made by the respective deadline. The dates, locations and times of the training units are coordinated by CanalCentral's planning department in consultation with the customer's training department. Upon completion of the training, the customer's training department will receive a certificate of attendance.

All prices include taxes. As a training provider, CanalCentral is exempt from VAT. Training that has begun must be paid for in full. The provision of services is subject to full payment of the invoice before the start of the training. CanalCentral expressly reserves the right not to provide the service as long as the full amount has not been paid under the conditions stated below. Invoices are payable in full to CanalCentral prior to the start of the training. If payment is not made in full after the due date and a reminder has not been sent within eight working days, CanalCentral reserves the right to suspend current or future training courses.

If the costs of the training are covered in whole or in part by a French competence centre (OPCO), the customer is obliged to: apply for the cost coverage in good time before the start of the training and ensure that it has been approved; clearly state this in the agreement and provide CanalCentral with a copy of the cost coverage; ensure timely payment by the designated institution. In the event of partial coverage by the OPCO, the remaining amount will be invoiced to the customer. If CanalCentral has not received payment by the first day of training, the customer will be charged the total amount of the training. Any refunds of credits will be made at the written request of the customer together with an original bank statement.

Due payment interest
In accordance with Article L 441-6 of the French Commercial Code, a late payment penalty of three times the legal interest rate and a lump sum of 40 euros for reminder fees shall be due in the event of late payment. These penalties are payable automatically upon receipt of the request for payment by the customer.

Refusal of order
If a customer registers for a training course without having paid for previous training courses, CanalCentral may refuse the new order and refuse participation without the customer being entitled to compensation or damages.

Right of cancellation for training bookings
The customer has ten days from the date of signing the agreement/contract to withdraw from the contract. If the contract was concluded remotely, the cancellation period is fourteen days. The cancellation must be sent to the training institute by registered letter with acknowledgement of receipt. After expiry of this period, there is no entitlement to a refund. In the event of subrogation, the customer undertakes to pay all amounts not covered by OPCO.

Cancellation and rebooking conditions for a training unit
The customer may cancel a training session if this is done at least four working days before the agreed date. The cancellation must be communicated by email to hello@polestarpilates.fr. The appointment can then be rescheduled according to the existing training schedule.

The personal data collected when you register for one of our training courses is used exclusively for the administration of your file. They will not be passed on to third parties, with the exception of the Franklin Method® Institute. In accordance with the European General Data Protection Regulation (GDPR), everyone has the right to access, rectify, modify and delete their data. To exercise this right, please write to CanalCentral, 12 rue Lucien Sampaix, 75010 Paris, or send an email to hello@polestarpilates.fr. Photographs taken during the training may be used by CanalCentral for communication purposes, unless the client expressly objects.

Waiver
The customer's failure to assert individual clauses at a certain point in time shall not be deemed a definitive waiver of their subsequent application.

Prohibition of poaching personnel
The customer undertakes not to poach or hire any CanalCentral employees involved in the training during the term of the contract and for two full calendar years after the end of the contract. In the event of non-compliance, a contractual penalty in the amount of twelve times the last gross salary (plus employer contributions) of the employee concerned shall be paid to CanalCentral.

Applicable law
These General Terms and Conditions of Sale and all contractual relations between CanalCentral and the Customer shall be governed exclusively by French law.

Disputes that cannot be settled amicably shall be subject to the exclusive jurisdiction of the Commercial Court of Paris, regardless of the customer's domicile or place of business, in the event of multiple defendants or in the event of a warranty claim. This clause does not apply to consumers, to whom the legal rules on territorial and material jurisdiction apply. It has been agreed in favour of CanalCentral, which reserves the right to waive it.

Choice of jurisdiction
The place of jurisdiction is the registered office of CanalCentral, 12 rue Lucien Sampaix, 75018 Paris.